DIRECT DEBITS

Take control of your expenses.

Manage your Direct Debits without going around in circles

Switch to ActivoBank

Control your Direct Debits in a simple and quickly way

Your Direct Debits are completely Secure and Flexible

Request a Refund

Request a refund for an authorized debit with an incorrect amount (within up to 8 weeks).

Dispute a Debit

Dispute an unauthorized debit (you have up to 13 months to do so).

Define Creditors

Decide who is authorized to debit your Account (or, alternatively, who is not authorized).

Want to switch a Direct Debit to ActivoBank?

See how to do it in a simple way, for each company.

You only need your App and your IBAN, select the Account you want and tap the Share IBAN button..

Telecommunications

  1. Access the MEO Client Area or app.
  2. Select “Direct Debit" > "Change."
  3. Enter the new IBAN and confirm with SMS.

Check with MEO for further instructions.

  1. Enter the my NOS Client Area.
  2. Go to "Invoices and Payments“ > “Direct Debit”.
  3. Enter the new IBAN and confirm.

Check with NOS for further instructions.

  1. Access My Vodafone.
  2. Go to your Profile and then go the Payment Information.
  3. Change IBAN, set limit and date.
  4. Confirm and wait for activation.

Check with Vodafone for further instructions.

Electricity and Gas

  1. Enter the Client Area.
  2. Go to the Payment and Billing option and click “Change” in the IBAN field.
  3. Change the IBAN and confirm the holder information.

Check with EDP for further instructions.

  1. Enter the Mundo Galp > “Contract Management.”
  2. Request IBAN change.
  3. Validate with SMS code or online form.

Check with Galp for further instructions.

  1. Direct Debit Management > NIF + contract.
  2. Set up a new IBAN and limit.
  3. Confirm and wait for validation.

Check with Iberdrola for further instructions.

  1. My Endesa and then go to the Procedures area.
  2. Modify the Direct Debits.
  3. Select contracta and enter the new IBAN.
  4. You may need to send a SEPA mandate.

Check with Endesa for further instructions.

  1. My Repsol > “Payment Method.”
  2. Change method or contact support to modify IBAN.

Check with Repsol for further instructions.

Advantages of using Direct Debits at ActivoBank

More convenience

Forget about payment deadlines.

More security

Keep close control of your payments and service providers.

More time for you

Fewer worries, more freedom.

The simplicity of managing your money with ActivoBank… Amazing, right?

And where can I see my subscriptions?

At ActivoBank, subscriptions can be viewed and managed in Fincare.

Along with your Direct Debits, you can also add your subscriptions (Netflix, Uber Eats, among others) and always see what you’re paying.

If you’re looking for a Bank that makes your life easier and gives you more freedom and time, stop looking — you’ve found it.