You can call our Support Line +351 800 913 700, available 24 hours and cost free.
On the Website you have na optin, after clicking Login, that alows the attribution of a new code. Select "Request new ones", enter your Account and NIF. At the end of the process you will be contacted and receive the code through email. If you prefer you can also go to an ATM and follow these steps: Mais operações > Registo Internet, a screen will appear where you can choose the 7-digit Access Code. The machine will then give you a receipt with your new codes.