Frequently Asked Questions
These are our frequently asked questions.
What is Ordenado Activo?
Ordenado Activo is a set of advantages related to a Current Account where a salary or pension is paid via Direct Debit. It’s available to Clients with a salary or pension paid via Direct Debit – credited through a properly codified bank transfer on the origin with the ISO code: “SALA” (08) ou “PENS” (11) – with a net value of 750€ or more per month. Clients with incidents or under 18 years of age are excluded.
How can I receive my salary or pension in ActivoBank?
You just need to send the NIB of your ActivoBank Account to your employer or, in case of retirement, to the social security so that your salary or pension/pension is transferred to this Account.
The NIB/IBAN proof can be found in the App, after logging in, under Current Account > View Details > Details. You can also do this on the Website, after logging in, under Other Transactions > Account Information.
What is the salary advance
The Salary Advance or Overdraft is an option that allows you to have up to 100% of your salary or pension/pension from the first day of each month. It allows you to have more liquidity for your daily life or for unexpected expenses at preferential conditions. It also allows you more liquidity in your daily life or to face unexpected expenses, with favorable terms.
When you contract for a salary advance, this option is available to you if you choose to use it. If you do not use it, there is no cost to you. If you do use it, you will be charged interest at the current rate – check the price list.
The salary advance contract is subject to a credit decision.
When is the Salary Advance available and what’s the amount?
The Salary Advance is available on the first day of each month, with a maximum amount equal to the monthly average of the values credited to the Current Account as salary/pension (properly codified) in the previous two months, not exceeding the maximum contracted amount.
How does the release of Salary Advance’s amount work in the first month?
The amount of the Salary Advance is only available if a transfer of salary/pension (properly codified) is verified. If there have been no salary or pension transfers in the previous two months, the value of the first advance is 50% of the value of the previous month, not exceeding the maximum contracted amount.
What happens if there is a month in which there is no salary or pension transfer?
If there is a month in which the transfer of a salary to the Account is not verified, even if this is due to a delay in the transfer of the salary or retirement/retirement, the amount made available on the 1st of the following day will only be equal to 75% of the average of the previous two months and may not exceed the maximum amount stipulated in the contract.
Why do I no longer have access to the Active Salary?
If for two consecutive months the properly codified processing of salary or pension transfers is not verified, you will no longer have access to salary or pension advances.
How is the interest calculated and charged?
Interest is calculated daily on the entire outstanding and utilized capital, taking as basis a year with 360 days and the actual number of days in each month. The amounts owed will also be subject to taxes demandable under the law and regulations in force at each moment. Currently, stamp duty is added to the interest provided in funding 17.3.1. of TGIS, right now at 4%. Interest will be paid monthly in arrears, due on the first day of each month of the calendar year.
Consult here more information about the Ordenado Activo
Salary Advance Loan: TAEG 11,5% | TAN 10,5%
It is an authorized overdraft facility that allows you to have early access, on the first day of each month, to up to 100% of your salary. For example, for a utilized amount of €1,500 over 90 days at a nominal interest rate (TAN) of 10.500%, the interest would be €39.39, plus a stamp duty of €1.59, resulting in an effective annual percentage rate (APR) of 11.5%. Stamp duty is exempted for Credit usage up to the amount of the monthly salary Credited to the Account. The subscription can only be made for domiciliated salaries of €750 or more. Subject to Credit decision.
Exclusive for Individual Customers with a Current Account with a salary or pension domiciled at Banco ActivoBank, S.A.
Salary Savings AB
Exclusive for Individual Customers with a Current Account with a salary or pension domiciled in the last 60 days at Banco ActivoBank, S.A.
Partial or total early withdrawal is allowed at any time during the term of the time deposit, with a penalty of 100% applied to the interest accrued on the mobilized amount for the respective period that has not been paid.
Whenever, in the interest counting period (30 days) prior to the withdrawal, the customer receives their salary or pension in the current Account associated with this deposit, the base interest rate TANB is 2.50%, which corresponds to a net interest rate TANL of 1.80%. Otherwise, the interest rate is 0%.
Loan installments constitute regular expenses in the household budget of bank customers. It is essential for the bank customer to consider in advance whether they have the financial capacity to ensure the payment of installments resulting from the loans they intend to contract. For more information on family budget management, please refer to the "Todos Contam" portal at www.todoscontam.pt. The granting of the loan is subject to the macroprudential rules of the Bank of Portugal.
*Assumes possession of the following product: Domiciliation of salary or pension amounting to €750 net in the Account associated with the loan.