Prémio Powerfull Brands
Selo Depósito Inicial

Join the most innovative online Bank in Portugal according to the Powerful Brands distinction

Prize awarded by Sábado and Marktest, in the category "Online Banks in Portugal", for the second consecutive year. This prize is the exclusive responsibility of the entities that awarded it.​​

Open a Simple Account and enjoy the innovations that set us apart, right from the start​

Without Account maintenance fees

You don't have to pay anything to have an account with us

Without Card Provision fees

The Debit, Credit Classic1 - TAEG de 15,0%| TAN 13,700% and Pre-paid Cards have no costs.

Free of charge SEPA transfers

SEPA+ transfers are free of charge through digital channels and have a limit of EUR 12.500

MBWAY free of charge is AB WAY

Add your Card to MB WAY, through your App, so you don't have to use your wallet again

Inovação? Veja com os seus próprios olhos, tudo o que pode fazer na App ActivoBank:

ActivoBank

AWARDS

It is DECO PROTESTE that said it...​

"BEST OF THE TEST", from DECO PROTESTE, in the category Best Retail Bank, in Portugal. Prize awarded in March 2022. Valid until June 2023.​

This award is the exclusive responsibility of the entity that awarded it.​

Frequently Asked Questions

What else do you need to know?

These are our frequently asked questions.

What are the necessary documents to open an account?

In Person

  • Valid Identification Document:​
    • Portuguese Citizen Card;​
    • Portuguese Residence Card issued with a validity of more than 12 months;
    • Passport/Identity Card (only accepted if European citizen, Schengen Area or United Kingdom nationality)​.
  • Valid Tax Identification Number (TIN):​​​
    • Portuguese Citizen Card;​
    • TIN Card or Tax Payer’s central registration​.
  • Proof of address (12 months):​
    • Drivers License;​
    • Tax reimbursement statement;​
    • Utilities bill;
    • Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.​
  • If the client is a minor, proof of address of parents/legal representatives must be presented​
  • Proof of employment situation (6 months validity):​
    • Employee: Pay slip or Employment proof or Work contract.​;​​
    • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.;
    • Self-employed: Commercial Registry certificate or Company Registration;​
    • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center;​​
    • Student: Student ID or Enrolment proof or University attendance certificate.

Digital

  • Valid Identification Document:​
    • Portuguese Citizen Card;​
    • Portuguese Residence Card issued after December 2008 and valid for more than 12 months​;
  • Valid Tax Identification Number (TIN):​​​
    • Portuguese Citizen Card;​
    • TIN Card or Tax Payer’s central registration​.
  • Proof of address (12 months):​
    • Drivers License;​
    • Tax reimbursement statement;​
    • Utilities bill;
    • Document issued by the consulate.​
  • Proof of employment situation (6 months validity):​
    • Employee: Pay slip or Employment proof or Work contract.​;​​
    • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.;
    • Self-employed: Commercial Registry certificate or Company Registration;​
    • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center;​​
    • Student: Student ID or Enrolment proof or University attendance certificate.

What is the Access Code?

The Access Code is a code composed by 7 digits that allows access to the App, website, Automatic Service and Support Line services, making it possible to perform transactions in every account the Client has.

Clients should not have an Access Code that can be easily memorized by others and must change it periodically on our website activobank.pt in Setup.

Activobank.pt will never request, at any time and at the same time, more than 3 digits of your Multichannel Access Code. Any request in that sense should be considered fraud and must be immediately reported to: 210 030 700.

Where are our ActivoBank Branches?

ActivoBank has branches all around the country. See here which one is closer to you.

How can I include another holder to my account?

To include holders in your Current Account, you must both go to one of our Branches and take with you the following documents:

Identification Documents:

  • Identification Document (valid) - Portuguese Identification Document or Residency authorization or Passport or National Identity Card.
  • NIF (Tax Identification Number) (valid) - Portuguese Identification Document or NIF Card or Tax Payer’s central registration.
  • Abroad: Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.

National: Drivers License or Tax reimbursement statement or Water/electricity/gas bill

Abroad: Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.

Proof of employment situation (3 months validity):

  • Employee: Pay slip or Employment proof or Work contract.
  • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.
  • Self-employed: Commercial Registry certificate or Company Registration.
  • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center.
  • Student: Student ID or Enrolment proof or University attendance certificate.

Where can I find the IBAN/NIB proof?

Login to activobank.pt and go to More Operations > Account information. You can also do it on the App, Current Account > See Details > Details.

Didn't find what you were looking for?

Clarify your doubts!

HelpCenter

The opening of an Account is conditioned to the Client’s admission by the Bank, in accordance with its Customer Acceptance Policy. Minimum initial deposit of €500 to open an Account in an ActivoBank Branch and, if you open an Account online, you must transfer €100 from an Account you hold. The minimum initial deposit of €100 also applies to the opening of Salary Accounts, Student Accounts, and Accounts opened through worksite actions. This amount is Account balance and is entirely at the Client's disposal.

Offer of 1 Glovo Prime coupon per Client who opens a Current Account with Digital Mobile Key in the ActivoBank App. Limit of one coupon per Client. Limited to existing stock. Campaign valid from March 15 to April 30, 2023. The promotional code will be sent to the Client’s email address registered with the Bank during the month following the month of Account opening and will be valid for one month from its activation in the Glovo App, until June 30, 2023.

1- Visa Classic Credit Card - TAEG of 15,0% TAN of 13.700% for a Credit limit of €1.500 paid in 12 equal monthly installments plus interests and charges. Exempt of the annual provisioning commission. Plus Stamp Duty. Request subject to credit risk analysis.

2 - O Banco ActivoBank S.A. é um intermediário financeiro registado junto da CMVM.