What should I do in case my Card is stolen or lost?

Contact us immediately in case of loss, theft, or fraud involving your Cards, through the Urgent Card Service at +351 800 913 700. Available 24/7.​

Call costs depend on the pricing plan agreed with your telecommunications provider. If you are abroad, contact us through the Customer Support Line and select option 8 (Emergency Services).​

Please note: ActivoBank will never contact Clients using this number.