Cards

• What are the general conditions for the €1.000 Top Atlântico voucher draw?
• Until when is it possible to create installments in a transaction?
• What is the minimum amount and periods of installment payments?
• How many transactions using installment payments can happen simultaneously?
• Is it possible to cancel an installment payment
• In which transactions can installments be used?
• What’s Slice installment payments
• How do monthly payments happen?
• How can I top up the Pre-paid Card?
• When do I get my Debit Card?
• Can I start using the Card once I receive it?
• Can I transfer the balance of the Pre-paid Card to my Current Account?
• Can I start using the Debit Card once I receive it?
• What kind of transactions can I perform with the International Pre-paid Card?
• What should I do in case my Card is stolen or lost?
• How can I activate 3D Secure?
• What kind of transactions can I perform with the Pre-paid Card?
• How can I activate or disable the contactless on my Card?
• How can I change the date or payment option of the Credit Card?
• How can I change the Credit Card limit?
• How can I start using Wise?
• Can I purchase in merchants’ online shops that aren’t members of the 3D Secure service?
• What are the 3D Secure authentication methods available for ActivoBank cards?
• How do I know which method will be used to authenticate a purchase?
• How long does it take for the Wise transfer to reach the destination?
• Which currencies are available on Wise?
• Is there an amount limit for Wise transfers?
• Is Wise safe?
• How much does it cost to send money through Wise?