What is the Access Code?

The Access Code is a 7-digit code that gives you access to the Support Line, the automated reply, the Website and the App, so that you can validate your transactions on all your Accounts.

For security reasons, access codes should be personal, non-transferable and changed regularly. You can do this quickly and easily on the Website.

ActivoBank never asks for more than 3 digits of the access code in any situation and at the same time, which means that any such request should be considered fraudulent and should be reported on +351 210 030 700 or by e-mail to fraude@activobank.pt.