How can I open an Account?

You can open an Account with ActivoBank quickly and easily, either online or in person.

Online - Citizen Card (Cartão de Cidadão): Through the ActivoBank App using a video selfie. Your details can be provided via the Digital Mobile Key (Chave Móvel Digital) or by uploading supporting documents. The process is fully digital and takes only a few minutes.

Online - Residence Permit or Passport: Through the ActivoBank website or App via a scheduled video call, following completion of the initial application details. Passport holders from the following European countries are eligible: Germany, Spain, France, Italy, the Netherlands, the United Kingdom, and Poland. You will need to upload Proof of Address and Proof of Employment/Professional Status.

Online - Joint Account (2 account holders): Through the ActivoBank App using the Digital Mobile Key (CMD) linked to the Citizen Card of both account holders. No additional supporting documents are required. The process is fully online and takes only a few minutes.

In person: You can open an account at a branch (Ponto Activo) by booking an appointment through the Customer Support Line. You must present a Citizen Card, Residence Permit, or Passport (accepted only for nationals of the European Union, Schengen Area, or the United Kingdom), as well as Proof of Address and Proof of Employment/Professional Status.

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