Accounts in ActivoBank have no maintenance fee. The Bank may change the amount and/or the fees and expenses applicable, which will be published in the Price List.
The Access Code is a 7-digit code that gives you access to the Support Line, the automated reply, the Website and the App, so that you can validate your transactions on all your Accounts.
For security reasons, access codes should be personal, non-transferable and changed regularly. You can do this quickly and easily on the Website.
ActivoBank never asks for more than 3 digits of the access code in any situation and at the same time, which means that any such request should be considered fraudulent and should be reported on +351 210 030 700 or by e-mail to fraude@activobank.pt.
Login to activobank.pt and go to More Operations > Account information. You can also do it on the App, Current Account > See Details > Details.
The deposits of notes, coins and/or checks, in ActivoBank Accounts, can be made at Millennium BCP Branches and/or Millennium BCP machines for deposits, indicating your Account number.
They will have to go simultaneously to a Ponto Activo and bring the necessary proofs:
Identification Documents:
- Identification Document (valid) - Portuguese Identification Document or Residency authorization or Passport or National Identity Card.
- NIF (Tax Identification Number) (valid) - Portuguese Identification Document or NIF Card or Tax Payer’s central registration.
Proof of address (12 months):
- National: Drivers License or Tax reimbursement statement or Water/electricity/gas bill
- Abroad: Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.
Proof of employment situation (6 months validity):
- Employee: Pay slip or Employment proof or Work contract.
- Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.
- Self-employed: Commercial Registry certificate or Company Registration.
- Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center.
- Student: Student ID or Enrolment proof or University attendance certificate.
Any citizen can request the activation of their Digital Mobile Key. The Digital Mobile Key can be activated when you collect your Citizen Card. The request for activation of the Digital Mobile Key can be made online, by visiting http://www.autenticacao.gov.pt/cmd-pedido-chave with the Citizen Card or with the access data to the Finance Portal, or in person at one of the service counters.
Opening an Account online with Digital Mobile Key is only available via the App on a smartphone. You only need to authenticate with your Digital Mobile Key, an authentication method certified by the Portuguese State. It’s useful because it immediately gives us some of the information we need. This makes it much easier to open an Account online.