Account Opening

Open an Account with the bank that simplifies

The Opening of an Account is conditioned to the Client's admission by the Bank, in accordance with its Customer Acceptance Policy

Digital Mobile Key

Do you have your Digital Mobile Key and its code?

Between 10 and 15 minutes

Scan the QR CODE to Download the App and Open an Account.

QR Code Download the App and Open an Account

Video Call​

Do you have a portuguese identity Card or Residence Permit?

Between 20 and 30 minutes

Open your Account with validation via video call

Resume process

Have you already started the Account opening process with a video call? Continue

If you have scheduled a video call, you should resume the process on the date you have chosen

Resume

You can pause the process and resume it later, up to 30 days later. After this period, your information will be deleted.

Don't have Digital Mobile Key yet?

Visit the autenticação.gov Website or App to request yours

Faster

Easier

Everywhere

Frequently Asked Questions

What else do you need to know?

These are our frequently asked questions.

What are the necessary documents to open an account?

In Person

  • Valid Identification Document:​
    • Portuguese Citizen Card;​
    • Portuguese Residence Card issued with a validity of more than 12 months;
    • Passport/Identity Card (only accepted if European citizen, Schengen Area or United Kingdom nationality)​.
  • Valid Tax Identification Number (TIN):​​​
    • Portuguese Citizen Card;​
    • TIN Card or Tax Payer’s central registration​.
  • Proof of address (12 months):​
    • Drivers License;​
    • Tax reimbursement statement;​
    • Utilities bill;
    • Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.​
  • If the client is a minor, proof of address of parents/legal representatives must be presented​
  • Proof of employment situation (6 months validity):​
    • Employee: Pay slip or Employment proof or Work contract.​;​​
    • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.;
    • Self-employed: Commercial Registry certificate or Company Registration;​
    • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center;​​
    • Student: Student ID or Enrolment proof or University attendance certificate.

Digital

  • Valid Identification Document:​
    • Portuguese Citizen Card;​
    • Portuguese Residence Card issued after December 2008 and valid for more than 12 months​;
  • Valid Tax Identification Number (TIN):​​​
    • Portuguese Citizen Card;​
    • TIN Card or Tax Payer’s central registration​.
  • Proof of address (12 months):​
    • Drivers License;​
    • Tax reimbursement statement;​
    • Utilities bill;
    • Document issued by the consulate.​
  • Proof of employment situation (6 months validity):​
    • Employee: Pay slip or Employment proof or Work contract.​;​​
    • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.;
    • Self-employed: Commercial Registry certificate or Company Registration;​
    • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center;​​
    • Student: Student ID or Enrolment proof or University attendance certificate.

What are the Costs of an Account with ActivoBank?

Accounts in ActivoBank have no maintenance fee. The Bank may change the amount and/or the fees and expenses applicable, which will be published in the Price List.

What is the Access Code?

The Access Code is a code composed by 7 digits that allows access to the App, website, Automatic Service and Support Line services, making it possible to perform transactions in every account the Client has.

Clients should not have an Access Code that can be easily memorized by others and must change it periodically on our website activobank.pt in Setup.

Activobank.pt will never request, at any time and at the same time, more than 3 digits of your Multichannel Access Code. Any request in that sense should be considered fraud and must be immediately reported to: 210 030 700.

Where can I find the IBAN/NIB proof?

Login to activobank.pt and go to More Operations > Account information. You can also do it on the App, Current Account > See Details > Details.

How do I make cash deposits in my Account?

The deposits of notes, coins and/or checks, in ActivoBank Accounts, can be made at Millennium BCP Branches and/or Millennium BCP machines for deposits, indicating your Account number.

How can I open an Account with more holders?

They will have to go simultaneously to a Ponto Activo and bring the necessary proofs:

Identification Documents:
  • Identification Document (valid) - Portuguese Identification Document or Residency authorization or Passport or National Identity Card.
  • NIF (Tax Identification Number) (valid) - Portuguese Identification Document or NIF Card or Tax Payer’s central registration.
Proof of address (12 months):
  • National: Drivers License or Tax reimbursement statement or Water/electricity/gas bill
  • Abroad: Taxes liquidation issued by the fiscal authority of the country of residency or Document issued by the consulate.
Proof of employment situation (6 months validity):
  • Employee: Pay slip or Employment proof or Work contract.
  • Independent worker: "Green receipts"or Start of economic activity statement or Declaration from the Client supported by a card issued by the repective professional entity.
  • Self-employed: Commercial Registry certificate or Company Registration.
  • Unemployed: Unemployment statement (Employment Center enrolment) or Economic Situation Proof, issued by the Town Council for unemployed people that are not enroled in the Employment Center.
  • Student: Student ID or Enrolment proof or University attendance certificate.

How do I get the Digital Mobile Key?

Any citizen can request the activation of their Digital Mobile Key. The Digital Mobile Key can be activated when you collect your Citizen Card. The request for activation of the Digital Mobile Key can be made online, by visiting http://www.autenticação.gov.pt/cmd-pedido-chave with the Citizen Card or with the access data to the Finance Portal, or in person at one of the service counters.

How to open an Account online with Digital Mobile Key?​

Opening an Account online with Digital Mobile Key is only available via the App on a smartphone. You only need to authenticate with your Digital Mobile Key, an authentication method certified by the Portuguese State. It’s useful because it immediately gives us some of the information we need. This makes it much easier to open an Account online. ​

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