How can we make it simpler?

In order to open an Account in some Activobank Branches, you will need to schedule your visit through the Support Line.

• Valid Identification Document (one of the following documents):
  • Portuguese Citizen Card (if Clients are students, retired, employees or unemployed, they don’t need any other document to open an Account at an Activobank Branch);
  • Portuguese Residence Card issued with a validity of more than 12 months;
  • Passport/Identity Card (only accepted if you are a citizen of Europe, the Schengen Area or the United Kingdom)​.
• Valid Tax Identification Number (TIN), one of the following documents:
  • Portuguese Citizen Card;​ ​
  • TIN Card;
  • Tax Payer’s central registration​. ​
• Proof of address dated less than 12 months* (one of the following documents):​ ​​
  • Drivers License;​
  • Tax reimbursement statement;​
  • Utilities bill;
  • Taxes liquidation issued by the fiscal authority of the country of residency;
  • Document issued by the consulate.​
• If the Client is a minor, proof of address of parents/legal representatives must be presented​.​
*Persons under 30 years of age must provide proof of parental address (dated less than 12 months).
• Proof of employment situation with 6 months validity (one of the following documents): ​
  • Employee: pay slip or work contract;
  • Independent worker: "Green receipts", start/change of economic activity statement (available in Portal das Finanças), company registration or commercial registry certificate;
  • Unemployed: Declaration from the Employment Center;
  • Student: Student ID, enrolment proof or payment of tuition fees (can be provided up to 12 months after completion of degree or training); ​​
  • Domestic: IRS Template 3 or Bank statement;
  • Lives off their own assets: IRS Template 3 or Bank statement;
  • Retired: IRS Template 3 or Bank statement or pay slip.

• Valid Identification Document (one of the following documents):
  • Portuguese Citizen Card; ​
  • Portuguese Residence Card issued after December 2008 and with a validity of more than 12 months;
• Valid Tax Identification Number (TIN), one of the following documents: ​​
  • Portuguese Citizen Card;​ ​
  • Portuguese Residence Card;
  • TIN Card;
  • Tax Payer’s central registration​.
• Proof of address dated less than 12 months (one of the following documents):​ ​
  • Drivers License;​ ​
  • Tax reimbursement statement;​
  • Utilities bill;
  • Document issued by the consulate.​
*Persons under 30 years of age can provide proof of parental address (dated less than 12 months).
• Proof of employment situation with 6 months validity (one of the following documents):
  • Employee: pay slip or work contract;
  • Independent worker: "Green receipts", start/change of economic activity statement (available in Portal das Finanças), company registration or commercial registry certificate;
  • Unemployed: Declaration from the Employment Center; ​
  • Student: Student ID, enrolment proof or payment of tuition fees (can be provided up to 12 months after completion of degree or training);
  • Domestic: IRS Template 3 or Bank statement;
  • Lives off their own assets: IRS Template 3 or Bank statement;
  • Retired: IRS Template 3 or Bank statement or pay slip.
  ​

You don't need to have any documents with you, you only need the Mobile Digital Key.​

• If you already have the Digital Mobile Key, you just need to:​
• Download the ActivoBank App​
• Log in with your Mobile Digital Key​
• Confirm some data​
• Sign the contracts (everything digital, no paperwork)​
• Register in the App​
• If you don't have the Mobile Digital Key:​
• Download the Autenticação.gov App​
• Take a picture of your Citizen Card and another of yourself (selfie)​