What if I go to a doctor outside the Médis Network?

In this situation you have to pay for the appointment and ask Médis for a reimbursement, through one of the following ways:

Website or App

On your Client area select the menu Expenses and New expense, fill out the fields and attach the necessary documents. If you're using the App, simply take a picture of the receipt.

Mail

On your Client area select the menu Expenses and New expense. Send the original receipt with the filled ou expense document to:

Médis - Companhia Portuguesa de Seguros de Saúde, SA
Av. Dr. Mário Soares, Edifício 10 - Tagus Park
2744-002 Porto Salvo

Note: options Vintage and Vintage Plus work exclusively on the Médis providers network, where you'll have access to over 13.000 doctors and 8.000 hospitals, clinics and practices.