In order to open an Account in some Activobank Branches, you will need to schedule your visit through the Support Line.
- Valid Identification Document (one of the following documents):
- Portuguese Citizen Card (if Clients are students, retired, employees or unemployed, they don’t need any other document to open an Account at an Activobank Branch);
- Portuguese Residence Card issued with a validity of more than 12 months;
- Passport/Identity Card (only accepted if you are a citizen of Europe, the Schengen Area or the United Kingdom).
- Valid Tax Identification Number (TIN), one of the following documents:
- Portuguese Citizen Card;
- TIN Card;
- Tax Payer’s central registration.
- Proof of address dated less than 12 months* (one of the following documents):
- Drivers License;
- Tax reimbursement statement;
- Utilities bill;
- Taxes liquidation issued by the fiscal authority of the country of residency;
- Document issued by the consulate.
- If the Client is a minor, proof of address of parents/legal representatives must be presented.
*Persons under 30 years of age must provide proof of parental address (dated less than 12 months).
- Proof of employment situation with 6 months validity (one of the following documents):
- Employee: pay slip or work contract;
- Independent worker: "Green receipts", start/change of economic activity statement (available in Portal das Finanças), company registration or commercial registry certificate;
- Unemployed: Declaration from the Employment Center;
- Student: Student ID, enrolment proof or payment of tuition fees (can be provided up to 12 months after completion of degree or training);
- Domestic: IRS Template 3 or Bank statement;
- Lives off their own assets: IRS Template 3 or Bank statement;
- Retired: IRS Template 3 or Bank statement or pay slip.
You don't need to have any documents with you, you only need the Mobile Digital Key.
- If you already have the Digital Mobile Key, you just need to:
- Download the ActivoBank App
- Log in with your Mobile Digital Key
- Confirm some data
- Sign the contracts (everything digital, no paperwork)
- Register in the App
- If you don't have the Mobile Digital Key:
- Download the Autenticação.gov App
- Take a picture of your Citizen Card and another of yourself (selfie)